Manheim API issues

Incident Report for AutoIMS

Resolved

This incident has been resolved.

Posted Oct 04, 2024 - 13:10 EDT

Update

We are continuing to monitor for any further issues.

Posted Oct 04, 2024 - 10:17 EDT

Monitoring

API connections are now succeeding. We will continue to monitor the situation.

Posted Oct 04, 2024 - 10:17 EDT

Identified

We are aware of ongoing networking issues with the Manheim API affecting the AutoGrade service. We are working with Manheim to resolve the issue.

Posted Oct 04, 2024 - 09:56 EDT

This incident affected: External Connections (AutoGrade (Manheim), Adjusted MMR (Manheim)) and Web Services (AutoGrade Web Service).