All Systems Operational
About This Site
Welcome to the AutoIMS page for service status and performance. Services may undergo routine maintenance during the hours:
Routine maintenance is infrequent and usually brief. Extended periods of planned downtime will be scheduled and announced well beforehand.
If you have any questions or concerns, please contact clientsupport@autoims.com or call 888-683-2272.
Client Support is available Monday - Friday: 8:00 AM ET - 8:00 PM ET.
Website
Operational
Main Application
Operational
Images
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Operational
Staged Reports
Operational
Web Services
Operational
Client Web Service
Operational
AutoGrade Web Service
Operational
Vehicle Web Service
Operational
SFTP File Transfer
Operational
sftp.autoims.com (Vehicle Data)
Operational
sftppics.autoims.com (Vehicle Images)
Operational
doc.autoims.com (Vehicle Documents)
Operational
External Connections
Operational
AutoGrade (Manheim)
Operational
Adjusted MMR (Manheim)
Operational
Black Book
Operational
AutoCheck API
Operational
Scheduled Reports
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Operational
EDI Data Processing
Operational
Mobile App
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance - 2/16/25
Feb 16, 2025 07:00-13:00 EST
AutoIMS will be undergoing a six-hour maintenance window beginning at 7:00 am on 2/16/2025.
During that time the following services will be impacted:
-AutoIMS web site
-Web services
-EDI processing
-Scheduled reports
-Custom jobs
Clients will be able to connect to SFTP.autoims.com, sftppics.autoims.com, and docs.autoims.com to drop off or pick up files. However, files dropped off during the window will not be processed, and no files or reports will be created for clients, until service has been resumed.
Posted on Jan 16, 2025 - 08:40 EST
During that time the following services will be impacted:
-AutoIMS web site
-Web services
-EDI processing
-Scheduled reports
-Custom jobs
Clients will be able to connect to SFTP.autoims.com, sftppics.autoims.com, and docs.autoims.com to drop off or pick up files. However, files dropped off during the window will not be processed, and no files or reports will be created for clients, until service has been resumed.
Posted on Jan 16, 2025 - 08:40 EST
Scheduled Maintenace (3/23/25)
Mar 23, 2025 08:00-16:00 EDT
On Sunday, March 23rd, AutoIMS plans to take services offline from 8:00 a.m. until 4:00 p.m. The affected services include:
-AutoIMS web site
-Web services
-EDI processing
-Scheduled reports
-Custom jobs
Clients will be able to connect to SFTP.autoims.com, sftppics.autoims.com, and docs.autoims.com to drop off or pick up files. However, files dropped off during the window will not be processed, and no files or reports will be created for clients, until service has been resumed.
Posted on Jan 15, 2025 - 13:37 EST
-AutoIMS web site
-Web services
-EDI processing
-Scheduled reports
-Custom jobs
Clients will be able to connect to SFTP.autoims.com, sftppics.autoims.com, and docs.autoims.com to drop off or pick up files. However, files dropped off during the window will not be processed, and no files or reports will be created for clients, until service has been resumed.
Posted on Jan 15, 2025 - 13:37 EST