All Systems Operational

About This Site

Welcome to the AutoIMS page for service status and performance. Services may undergo routine maintenance during the hours:

  • Monday - Saturday: 9:00 PM ET - 7:00 AM ET
  • Sunday: All day

Routine maintenance is infrequent and usually brief. Extended periods of planned downtime will be scheduled and announced well beforehand.

If you have any questions or concerns, please contact clientsupport@autoims.com or call 888-683-2272.
Client Support is available Monday - Friday: 8:00 AM ET - 8:00 PM ET.

Website Operational
90 days ago
99.99 % uptime
Today
Main Application Operational
90 days ago
99.99 % uptime
Today
Images ? Operational
Staged Reports Operational
Web Services Operational
90 days ago
99.96 % uptime
Today
Client Web Service Operational
90 days ago
99.96 % uptime
Today
AutoGrade Web Service Operational
Vehicle Web Service Operational
SFTP File Transfer Operational
90 days ago
99.99 % uptime
Today
sftp.autoims.com (Vehicle Data) Operational
90 days ago
100.0 % uptime
Today
sftppics.autoims.com (Vehicle Images) Operational
90 days ago
100.0 % uptime
Today
doc.autoims.com (Vehicle Documents) Operational
90 days ago
99.97 % uptime
Today
External Connections Operational
AutoGrade (Manheim) Operational
Adjusted MMR (Manheim) Operational
Black Book Operational
AutoCheck API Operational
Scheduled Reports ? Operational
EDI Data Processing Operational
Mobile App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 15, 2024

No incidents reported today.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024
Resolved - This incident has been resolved.
Oct 4, 13:10 EDT
Update - We are continuing to monitor for any further issues.
Oct 4, 10:17 EDT
Monitoring - API connections are now succeeding. We will continue to monitor the situation.
Oct 4, 10:17 EDT
Identified - We are aware of ongoing networking issues with the Manheim API affecting the AutoGrade service. We are working with Manheim to resolve the issue.
Oct 4, 09:56 EDT
Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024
Resolved - External API network issues have been resolved. AutoGrade web services have returned to full functionality.
Oct 1, 14:44 EDT
Update - We are continuing to work on a fix for this issue.
Oct 1, 14:09 EDT
Identified - Manheim APIs are currently experiencing connection issues. This partial outage is affecting the AutoIMS dependent AutoGrade web service.
Oct 1, 13:15 EDT