All Systems Operational

About This Site

Welcome to the AutoIMS page for service status and performance. Services may undergo routine maintenance during the hours:

  • Monday - Saturday: 9:00 PM ET - 7:00 AM ET
  • Sunday: All day

Routine maintenance is infrequent and usually brief. Extended periods of planned downtime will be scheduled and announced well beforehand.

If you have any questions or concerns, please contact clientsupport@autoims.com or call 888-683-2272.
Client Support is available Monday - Friday: 8:00 AM ET - 8:00 PM ET.

Website Operational
Main Application Operational
Images Operational
Staged Reports Operational
Web Services Operational
Client Web Service Operational
AutoGrade Web Service Operational
Vehicle Web Service Operational
SFTP File Transfer Operational
sftp.autoims.com (Vehicle Data) Operational
sftppics.autoims.com (Vehicle Images) Operational
doc.autoims.com (Vehicle Documents) Operational
External Connections Operational
AutoGrade (Manheim) Operational
Adjusted MMR (Manheim) Operational
Black Book Operational
AutoCheck API Operational
Scheduled Reports Operational
EDI Data Processing Operational
Mobile App Operational
Testbed Operational
Website Operational
Vehicle Images Operational
Web Services Operational
SFTP File Transfer (Vehicle Data) Operational
SFTP File Transfer (Vehicle Images) Operational
SFTP File Transfer (Vehicle Documents) Operational
EDI Data Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[Scheduled] Site failover testing Oct 25, 2026 09:00-18:00 EDT

We will be conducting scheduled disaster recovery tests on October 25th, starting at 9:00 EDT. During portions of this window, services will be temporarily unavailable or experience intermittent disruptions as systems are balanced between sites. This maintenance affects production services only; testbed environments will not be impacted. We appreciate your patience during this maintenance period.
Posted on Oct 07, 2026 - 13:39 EDT

Oct 17, 2026

No incidents reported today.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.