All Systems Operational

About This Site

Welcome to the AutoIMS page for service status and performance. Services may undergo routine maintenance during the hours:

  • Monday - Saturday: 9:00 PM ET - 7:00 AM ET
  • Sunday: All day

Routine maintenance is infrequent and usually brief. Extended periods of planned downtime will be scheduled and announced well beforehand.

If you have any questions or concerns, please contact clientsupport@autoims.com or call 888-683-2272.
Client Support is available Monday - Friday: 8:00 AM ET - 8:00 PM ET.

Uptime over the past 90 days. View historical uptime.
Website Operational
90 days ago
99.97 % uptime
Today
Main Application Operational
90 days ago
99.97 % uptime
Today
Images ? Operational
Staged Reports Operational
Web Services Operational
90 days ago
99.95 % uptime
Today
Client Web Service Operational
90 days ago
99.95 % uptime
Today
AutoGrade Web Service Operational
Vehicle Web Service Operational
SFTP File Transfer Operational
90 days ago
99.99 % uptime
Today
sftp.autoims.com (Vehicle Data) Operational
90 days ago
99.99 % uptime
Today
sftppics.autoims.com (Vehicle Images) Operational
90 days ago
99.99 % uptime
Today
doc.autoims.com (Vehicle Documents) Operational
90 days ago
99.99 % uptime
Today
External Connections Operational
AutoGrade (Manheim) Operational
Adjusted MMR (Manheim) Operational
Black Book Operational
AutoCheck API Operational
Scheduled Reports ? Operational
EDI Data Processing Operational
Mobile App Operational
Testbed Operational
Website Operational
Vehicle Images ? Operational
Web Services Operational
SFTP File Transfer (Vehicle Data) Operational
SFTP File Transfer (Vehicle Images) Operational
SFTP File Transfer (Vehicle Documents) Operational
EDI Data Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Network Maintenance Jun 29, 2025 08:00-16:00 EDT

AutoIMS will be undergoing scheduled network maintenance on Sunday, June 29th from 8 AM to 4 PM EST.
Posted on May 30, 2025 - 08:32 EDT
Jun 22, 2025
Database Maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 10:00 EDT
Scheduled - We will be undergoing required database maintenance during this time. SFTP services will be available.
Jun 17, 16:01 EDT
Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025
AutoIMS Scheduled Maintenance - Sunday, June 8th (8am - 2pm EST)
Completed - The scheduled maintenance has been completed.
Jun 8, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 08:00 EDT
Scheduled - AutoIMS will be undergoing scheduled maintenance on Sunday, June 8th, from 8am to 2pm EST. Typical AutoIMS services will be unavailable during this time.
May 23, 13:59 EDT
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