All Systems Operational

About This Site

Welcome to the AutoIMS page for service status and performance. Services may undergo routine maintenance during the hours:

  • Monday - Saturday: 9:00 PM ET - 7:00 AM ET
  • Sunday: All day

Routine maintenance is infrequent and usually brief. Extended periods of planned downtime will be scheduled and announced well beforehand.

If you have any questions or concerns, please contact clientsupport@autoims.com or call 888-683-2272.
Client Support is available Monday - Friday: 8:00 AM ET - 8:00 PM ET.

Website Operational
90 days ago
100.0 % uptime
Today
Main Application Operational
90 days ago
100.0 % uptime
Today
Images ? Operational
Staged Reports Operational
Web Services Operational
90 days ago
99.99 % uptime
Today
Client Web Service Operational
90 days ago
99.99 % uptime
Today
AutoGrade Web Service Operational
Vehicle Web Service Operational
SFTP File Transfer Operational
90 days ago
100.0 % uptime
Today
sftp.autoims.com (Vehicle Data) Operational
90 days ago
100.0 % uptime
Today
sftppics.autoims.com (Vehicle Images) Operational
90 days ago
100.0 % uptime
Today
doc.autoims.com (Vehicle Documents) Operational
90 days ago
100.0 % uptime
Today
External Connections Operational
AutoGrade (Manheim) Operational
Adjusted MMR (Manheim) Operational
Black Book Operational
AutoCheck API Operational
Scheduled Reports ? Operational
EDI Data Processing Operational
Mobile App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance - 2/16/25 Feb 16, 2025 07:00-13:00 EST
AutoIMS will be undergoing a six-hour maintenance window beginning at 7:00 am on 2/16/2025.

During that time the following services will be impacted:
-AutoIMS web site
-Web services
-EDI processing
-Scheduled reports
-Custom jobs

Clients will be able to connect to SFTP.autoims.com, sftppics.autoims.com, and docs.autoims.com to drop off or pick up files. However, files dropped off during the window will not be processed, and no files or reports will be created for clients, until service has been resumed.

Posted on Jan 16, 2025 - 08:40 EST
Scheduled Maintenace (3/23/25) Mar 23, 2025 08:00-16:00 EDT
On Sunday, March 23rd, AutoIMS plans to take services offline from 8:00 a.m. until 4:00 p.m. The affected services include:
-AutoIMS web site
-Web services
-EDI processing
-Scheduled reports
-Custom jobs

Clients will be able to connect to SFTP.autoims.com, sftppics.autoims.com, and docs.autoims.com to drop off or pick up files. However, files dropped off during the window will not be processed, and no files or reports will be created for clients, until service has been resumed.

Posted on Jan 15, 2025 - 13:37 EST
Past Incidents
Feb 15, 2025

No incidents reported today.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.