All Systems Operational

About This Site

Welcome to the AutoIMS page for service status and performance. Services may undergo routine maintenance during the hours:

  • Monday - Saturday: 9:00 PM ET - 7:00 AM ET
  • Sunday: All day

Routine maintenance is infrequent and usually brief. Extended periods of planned downtime will be scheduled and announced well beforehand.

If you have any questions or concerns, please contact clientsupport@autoims.com or call 888-683-2272.
Client Support is available Monday - Friday: 8:00 AM ET - 8:00 PM ET.

Uptime over the past 90 days. View historical uptime.
Website Operational
90 days ago
99.99 % uptime
Today
Main Application Operational
90 days ago
99.99 % uptime
Today
Images ? Operational
Staged Reports Operational
Web Services Operational
90 days ago
99.97 % uptime
Today
Client Web Service Operational
90 days ago
99.97 % uptime
Today
AutoGrade Web Service Operational
Vehicle Web Service Operational
SFTP File Transfer Operational
90 days ago
99.99 % uptime
Today
sftp.autoims.com (Vehicle Data) Operational
90 days ago
99.99 % uptime
Today
sftppics.autoims.com (Vehicle Images) Operational
90 days ago
100.0 % uptime
Today
doc.autoims.com (Vehicle Documents) Operational
90 days ago
99.99 % uptime
Today
External Connections Operational
AutoGrade (Manheim) Operational
Adjusted MMR (Manheim) Operational
Black Book Operational
AutoCheck API Operational
Scheduled Reports ? Operational
EDI Data Processing Operational
Mobile App Operational
Testbed Operational
Website Operational
Vehicle Images ? Operational
Web Services Operational
SFTP File Transfer (Vehicle Data) Operational
SFTP File Transfer (Vehicle Images) Operational
SFTP File Transfer (Vehicle Documents) Operational
EDI Data Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Cancelled - Scheduled Maintenance (Sunday 03/30/25) Mar 30, 2025 08:00-16:00 EDT

Update - Scheduled maintenance has been cancelled. It will be rescheduled for a later date.
Mar 25, 2025 - 15:22 EDT
Update - Scheduled maintenance has been cancelled. It will be rescheduled for a later date.
Mar 25, 2025 - 14:59 EDT
Scheduled - Scheduled maintenance has been cancelled. It will be rescheduled for a later date.
Mar 25, 2025 - 14:54 EDT

Scheduled Maintenance (Sunday, 5/4 8am-4pm EST) May 4, 2025 08:00-16:00 EDT

We will be undergoing scheduled maintenance Sunday, May 4th between 8am and 4pm EST. AutoIMS will not be available during this time.
Posted on Apr 15, 2025 - 14:46 EDT
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
Testbed Failover to Secondary Site Testing
Completed - The scheduled maintenance has been completed.
Apr 15, 23:35 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 19:35 EDT
Scheduled - During the switchover process, there may be brief interruptions in service as we perform failover resulting in relocation.
Apr 15, 19:32 EDT
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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