All Systems Operational

About This Site

Welcome to the AutoIMS page for service status and performance. Services may undergo routine maintenance during the hours:

  • Monday - Saturday: 9:00 PM ET - 7:00 AM ET
  • Sunday: All day

Routine maintenance is infrequent and usually brief. Extended periods of planned downtime will be scheduled and announced well beforehand.

If you have any questions or concerns, please contact clientsupport@autoims.com or call 888-683-2272.
Client Support is available Monday - Friday: 8:00 AM ET - 8:00 PM ET.

Website Operational
90 days ago
100.0 % uptime
Today
Main Application Operational
90 days ago
100.0 % uptime
Today
Images Operational
Staged Reports Operational
Web Services Operational
90 days ago
99.99 % uptime
Today
Client Web Service Operational
90 days ago
99.99 % uptime
Today
AutoGrade Web Service Operational
Vehicle Web Service Operational
SFTP File Transfer Operational
90 days ago
99.97 % uptime
Today
sftp.autoims.com (Vehicle Data) Operational
90 days ago
100.0 % uptime
Today
sftppics.autoims.com (Vehicle Images) Operational
90 days ago
100.0 % uptime
Today
doc.autoims.com (Vehicle Documents) Operational
90 days ago
99.91 % uptime
Today
External Connections Operational
AutoGrade (Manheim) Operational
Adjusted MMR (Manheim) Operational
Black Book Operational
AutoCheck API Operational
Scheduled Reports Operational
EDI Data Processing Operational
Mobile App Operational
Testbed Operational
Website Operational
Vehicle Images Operational
Web Services Operational
SFTP File Transfer (Vehicle Data) Operational
SFTP File Transfer (Vehicle Images) Operational
SFTP File Transfer (Vehicle Documents) Operational
EDI Data Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 2, 2026

No incidents reported today.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026
Completed - The scheduled maintenance has been completed.
Aug 30, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 09:00 EDT
Scheduled - AutoIMS will perform scheduled maintenance on our database storage system on August 30, 2026, from 9:00 AM to 11:00 AM EDT. During this window, all production and testbed services will be unavailable, except Data Transfer (SFTP) services, which will remain running throughout.
Aug 13, 13:42 EDT
Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.