[Scheduled] Database Server Maintenace

Scheduled for Nov 14, 11:30 - 13:00 EST

Scheduled

Production database servers will undergo priority maintenance for security updates. The maintenance will start Saturday, November 14th at 11:30 AM EST and may last up to 90 minutes. During this time, all services except data transfer (SFTP) services will be offline. Any files received during this window will be processed once the full site is back online. Testbed will not be affected.
Posted Nov 06, 2026 - 16:44 EST
This scheduled maintenance affects: Web Services (Client Web Service, AutoGrade Web Service, Vehicle Web Service), Website (Main Application, Images, Staged Reports), External Connections (AutoGrade (Manheim), Adjusted MMR (Manheim), Black Book, AutoCheck API), and Scheduled Reports, EDI Data Processing, Mobile App.