All Systems Operational

About This Site

Welcome to the AutoIMS page for service status and performance. Services may undergo routine maintenance during the hours:

  • Monday - Saturday: 9:00 PM ET - 7:00 AM ET
  • Sunday: All day

Routine maintenance is infrequent and usually brief. Extended periods of planned downtime will be scheduled and announced well beforehand.

If you have any questions or concerns, please contact clientsupport@autoims.com or call 888-683-2272.
Client Support is available Monday - Friday: 8:00 AM ET - 8:00 PM ET.

Uptime over the past 90 days. View historical uptime.
Website Operational
90 days ago
99.91 % uptime
Today
Main Application Operational
90 days ago
99.91 % uptime
Today
Images ? Operational
Staged Reports Operational
Web Services Operational
90 days ago
99.9 % uptime
Today
Client Web Service Operational
90 days ago
99.9 % uptime
Today
AutoGrade Web Service Operational
Vehicle Web Service Operational
SFTP File Transfer Operational
90 days ago
99.97 % uptime
Today
sftp.autoims.com (Vehicle Data) Operational
90 days ago
100.0 % uptime
Today
sftppics.autoims.com (Vehicle Images) Operational
90 days ago
100.0 % uptime
Today
doc.autoims.com (Vehicle Documents) Operational
90 days ago
99.91 % uptime
Today
External Connections Operational
AutoGrade (Manheim) Operational
Adjusted MMR (Manheim) Operational
Black Book Operational
AutoCheck API Operational
Scheduled Reports ? Operational
EDI Data Processing Operational
Mobile App Operational
Testbed Operational
Website Operational
Vehicle Images ? Operational
Web Services Operational
SFTP File Transfer (Vehicle Data) Operational
SFTP File Transfer (Vehicle Images) Operational
SFTP File Transfer (Vehicle Documents) Operational
EDI Data Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

AutoIMS Scheduled Database Maintenance 11/09/25 Nov 9, 2025 09:00-14:00 EST

AutoIMS will be performing a scheduled maintenance on Sunday, 11/9 from 9AM - 2:00 PM EST. Some services may be unavailable during this time.
Posted on Oct 24, 2025 - 17:04 EDT
Oct 27, 2025

No incidents reported today.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025
[Rescheduled] AutoIMS Maintenance 10/19
Completed - This maintenance has been postponed and will be be rescheduled to a later date. We will notify once a new day and time is confirmed.
Oct 14, 17:07 EDT
Scheduled - AutoIMS will be conducting a planned disaster recovery (DR) exercise that involves switching our primary operations to our secondary data center. This is part of our ongoing efforts to enhance our disaster recovery capabilities and ensure business continuity. The DR exercise is Thursday, October 16th, beginning in the late evening hours. Services will continue to run from the secondary site for several days following the switchover. AutoIMS services will be temporarily unavailable during the maintenance windows primarily to validate all production services are available. All customer data and configurations will be preserved throughout the process. Our support teams will be monitoring all systems closely and are prepared to address any issues that may arise. A secondary switchover will occur on Sunday, October 19th. Services will resume from our primary site after the switchover.
Oct 2, 13:39 EDT
[Rescheduled] AutoIMS Maintenance 10/16
Completed - This maintenance has been postponed and will be be rescheduled to a later date. We will notify once a new day and time is confirmed.
Oct 14, 17:04 EDT
Scheduled - AutoIMS will be conducting a planned disaster recovery (DR) exercise that involves switching our primary operations to our secondary data center. This is part of our ongoing efforts to enhance our disaster recovery capabilities and ensure business continuity. The DR exercise is Thursday, October 16th, beginning in the late evening hours. Services will continue to run from the secondary site for several days following the switchover. AutoIMS services will be temporarily unavailable during the maintenance windows primarily to validate all production services are available. All customer data and configurations will be preserved throughout the process. Our support teams will be monitoring all systems closely and are prepared to address any issues that may arise.
Oct 2, 13:36 EDT
Oct 13, 2025

No incidents reported.

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