In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 2025 - 14:40 EDT
Scheduled - Today's system-wide maintenance has been extended several more hours. All services are expected to be back online by 6:00pm ET.
May 18, 2025 14:40-20:00 EDT

About This Site

Welcome to the AutoIMS page for service status and performance. Services may undergo routine maintenance during the hours:

  • Monday - Saturday: 9:00 PM ET - 7:00 AM ET
  • Sunday: All day

Routine maintenance is infrequent and usually brief. Extended periods of planned downtime will be scheduled and announced well beforehand.

If you have any questions or concerns, please contact clientsupport@autoims.com or call 888-683-2272.
Client Support is available Monday - Friday: 8:00 AM ET - 8:00 PM ET.

Website Under Maintenance
90 days ago
99.97 % uptime
Today
Main Application Under Maintenance
90 days ago
99.97 % uptime
Today
Images ? Under Maintenance
Staged Reports Under Maintenance
Web Services Under Maintenance
90 days ago
99.95 % uptime
Today
Client Web Service Under Maintenance
90 days ago
99.95 % uptime
Today
AutoGrade Web Service Under Maintenance
Vehicle Web Service Under Maintenance
SFTP File Transfer Under Maintenance
90 days ago
99.99 % uptime
Today
sftp.autoims.com (Vehicle Data) Under Maintenance
90 days ago
99.99 % uptime
Today
sftppics.autoims.com (Vehicle Images) Under Maintenance
90 days ago
99.99 % uptime
Today
doc.autoims.com (Vehicle Documents) Under Maintenance
90 days ago
99.99 % uptime
Today
External Connections Under Maintenance
AutoGrade (Manheim) Under Maintenance
Adjusted MMR (Manheim) Under Maintenance
Black Book Under Maintenance
AutoCheck API Under Maintenance
Scheduled Reports ? Under Maintenance
EDI Data Processing Under Maintenance
Mobile App Under Maintenance
Testbed Under Maintenance
Website Under Maintenance
Vehicle Images ? Under Maintenance
Web Services Under Maintenance
SFTP File Transfer (Vehicle Data) Under Maintenance
SFTP File Transfer (Vehicle Images) Under Maintenance
SFTP File Transfer (Vehicle Documents) Under Maintenance
EDI Data Processing Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 18, 2025
Completed - The scheduled maintenance has been extended to 6:00 pm ET.
May 18, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 08:00 EDT
Scheduled - We will be undergoing scheduled network maintenance during this time.
May 13, 14:14 EDT
May 17, 2025
Completed - The scheduled maintenance has been completed.
May 17, 14:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 10:30 EDT
Scheduled - We will be undergoing general website maintenance during this time. All services are expected to be available throughout the maintenance window.
May 14, 16:11 EDT
May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025
Completed - The scheduled maintenance has been completed.
May 4, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 08:00 EDT
Scheduled - We will be undergoing scheduled maintenance Sunday, May 4th between 8am and 4pm EST. AutoIMS will not be available during this time.
Apr 15, 14:46 EDT