All Systems Operational

About This Site

Welcome to the AutoIMS page for service status and performance. Services may undergo routine maintenance during the hours:

  • Monday - Saturday: 9:00 PM ET - 7:00 AM ET
  • Sunday: All day

Routine maintenance is infrequent and usually brief. Extended periods of planned downtime will be scheduled and announced well beforehand.

If you have any questions or concerns, please contact clientsupport@autoims.com or call 888-683-2272.
Client Support is available Monday - Friday: 8:00 AM ET - 8:00 PM ET.

Website Operational
90 days ago
100.0 % uptime
Today
Main Application Operational
90 days ago
100.0 % uptime
Today
Images ? Operational
Staged Reports Operational
Web Services Operational
90 days ago
99.99 % uptime
Today
Client Web Service Operational
90 days ago
99.99 % uptime
Today
AutoGrade Web Service Operational
Vehicle Web Service Operational
SFTP File Transfer Operational
90 days ago
99.99 % uptime
Today
sftp.autoims.com (Vehicle Data) Operational
90 days ago
100.0 % uptime
Today
sftppics.autoims.com (Vehicle Images) Operational
90 days ago
100.0 % uptime
Today
doc.autoims.com (Vehicle Documents) Operational
90 days ago
99.98 % uptime
Today
External Connections Operational
AutoGrade (Manheim) Operational
Adjusted MMR (Manheim) Operational
Black Book Operational
AutoCheck API Operational
Scheduled Reports ? Operational
EDI Data Processing Operational
Mobile App Operational
Testbed Operational
Website Operational
Vehicle Images ? Operational
Web Services Operational
SFTP File Transfer (Vehicle Data) Operational
SFTP File Transfer (Vehicle Images) Operational
SFTP File Transfer (Vehicle Documents) Operational
EDI Data Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Reminder - AutoIMS Scheduled Maintenance - 9/14/2025 Sep 14, 2025 10:21-22:21 EDT

AutoIMS will be performing a major test of our Disaster Recovery procedures Sunday, September 14th between 8am and 8pm. During this time, services will be intermittently unavailable with extended periods of down time as we execute procedures. Once services are restored, a notification will be sent out. Thank you for your patience during this time.
Posted on Sep 10, 2025 - 10:22 EDT
Sep 12, 2025

No incidents reported today.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025
Completed - Maintenance is complete. All services are back online. Scheduled reports may take up to an hour to catch up to their regular creation times.
Sep 7, 16:18 EDT
Scheduled - AutoIMS will be performing a major test of our Disaster Recovery procedures Sunday, September 14th between 8am and 8pm. During this time, services will be intermittently unavailable with extended periods of down time as we execute procedures. Once services are restored, a notification will be sent out. Thank you for your patience during this time.
Aug 27, 12:33 EDT
Completed - The scheduled maintenance has been completed.
Sep 7, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 08:00 EDT
Scheduled - AutoIMS will be undergoing scheduled maintenance Sunday, September 7th between 8am and 4pm. Services will be unavailable during this time. Once services are restored, a notification will be sent out. Thank you for your patience during this time.
Aug 27, 12:31 EDT
Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.