All Systems Operational

About This Site

Welcome to the AutoIMS page for service status and performance. Services may undergo routine maintenance during the hours:

  • Monday - Saturday: 9:00 PM ET - 7:00 AM ET
  • Sunday: All day

Routine maintenance is infrequent and usually brief. Extended periods of planned downtime will be scheduled and announced well beforehand.

If you have any questions or concerns, please contact clientsupport@autoims.com or call 888-683-2272.
Client Support is available Monday - Friday: 8:00 AM ET - 8:00 PM ET.

Uptime over the past 90 days. View historical uptime.
Website Operational
90 days ago
100.0 % uptime
Today
Main Application Operational
90 days ago
100.0 % uptime
Today
Images ? Operational
Staged Reports Operational
Web Services Operational
90 days ago
99.99 % uptime
Today
Client Web Service Operational
90 days ago
99.99 % uptime
Today
AutoGrade Web Service Operational
Vehicle Web Service Operational
SFTP File Transfer Operational
90 days ago
99.99 % uptime
Today
sftp.autoims.com (Vehicle Data) Operational
90 days ago
99.99 % uptime
Today
sftppics.autoims.com (Vehicle Images) Operational
90 days ago
100.0 % uptime
Today
doc.autoims.com (Vehicle Documents) Operational
90 days ago
99.99 % uptime
Today
External Connections Operational
AutoGrade (Manheim) Operational
Adjusted MMR (Manheim) Operational
Black Book Operational
AutoCheck API Operational
Scheduled Reports ? Operational
EDI Data Processing Operational
Mobile App Operational
Testbed Operational
Website Operational
Vehicle Images ? Operational
Web Services Operational
SFTP File Transfer (Vehicle Data) Operational
SFTP File Transfer (Vehicle Images) Operational
SFTP File Transfer (Vehicle Documents) Operational
EDI Data Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Cancelled - Scheduled Maintenance (Sunday 03/30/25) Mar 30, 2025 08:00-16:00 EDT

Update - Scheduled maintenance has been cancelled. It will be rescheduled for a later date.
Mar 25, 2025 - 15:22 EDT
Update - Scheduled maintenance has been cancelled. It will be rescheduled for a later date.
Mar 25, 2025 - 14:59 EDT
Scheduled - Scheduled maintenance has been cancelled. It will be rescheduled for a later date.
Mar 25, 2025 - 14:54 EDT
Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025
Scheduled Maintenace (3/23/25)
Completed - The scheduled maintenance has been completed.
Mar 23, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 08:00 EDT
Scheduled - On Sunday, March 23rd, AutoIMS plans to take services offline from 8:00 a.m. until 4:00 p.m. The affected services include:
-AutoIMS web site
-Web services
-EDI processing
-Scheduled reports
-Custom jobs

Clients will be able to connect to SFTP.autoims.com, sftppics.autoims.com, and docs.autoims.com to drop off or pick up files. However, files dropped off during the window will not be processed, and no files or reports will be created for clients, until service has been resumed.
Jan 15, 13:37 EST
Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

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