All Systems Operational

About This Site

Welcome to the AutoIMS page for service status and performance. Services may undergo routine maintenance during the hours:

  • Monday - Saturday: 9:00 PM ET - 7:00 AM ET
  • Sunday: All day

Routine maintenance is infrequent and usually brief. Extended periods of planned downtime will be scheduled and announced well beforehand.

If you have any questions or concerns, please contact clientsupport@autoims.com or call 888-683-2272.
Client Support is available Monday - Friday: 8:00 AM ET - 8:00 PM ET.

Website Operational
90 days ago
99.98 % uptime
Today
Main Application Operational
90 days ago
99.98 % uptime
Today
Images ? Operational
Staged Reports Operational
Web Services Operational
90 days ago
99.98 % uptime
Today
Client Web Service Operational
90 days ago
99.98 % uptime
Today
AutoGrade Web Service Operational
Vehicle Web Service Operational
SFTP File Transfer Operational
90 days ago
99.99 % uptime
Today
sftp.autoims.com (Vehicle Data) Operational
90 days ago
100.0 % uptime
Today
sftppics.autoims.com (Vehicle Images) Operational
90 days ago
100.0 % uptime
Today
doc.autoims.com (Vehicle Documents) Operational
90 days ago
99.97 % uptime
Today
External Connections Operational
AutoGrade (Manheim) Operational
Adjusted MMR (Manheim) Operational
Black Book Operational
AutoCheck API Operational
Scheduled Reports ? Operational
EDI Data Processing Operational
Mobile App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Resolved - To Our Valued Clients,

The website is available, and this incident is resolved.

Thank you,
AutoIMS Client Support

Nov 14, 16:40 EST
Update - To Our Valued Clients,

The website is currently available. We continue to investigate.

Thank you,

AutoIMS Client Support

Nov 14, 16:30 EST
Investigating - To Our Valued Clients,

We are aware the that the AutoIMS website is not reachable. We are investigating and will provide routine updates through resolution.

Thank you

Nov 14, 16:23 EST
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.